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Terms And Conditions

Please carefully review the following terms and conditions before using the site or making any purchases. By accessing or using this website, you agree to be bound by these terms and conditions.

Merchandise Purchases:

When you place an order for merchandise on our website, you are agreeing to the terms outlined below:

  1. Ordering Process: To ensure a smooth ordering process, it is essential to provide accurate and complete information during checkout. Once your payment is successfully processed, your order will be confirmed.
  2. Payment: All merchandise prices are displayed in US dollars. Payment is processed securely through our payment gateway, and we accept major credit cards. Your card will be charged once your order is confirmed.
  3. Shipping and Delivery: Merchandise will be shipped to the address provided during the ordering process. Standard shipping times apply, and we are not responsible for lost or stolen packages. You can track your order through the provided tracking information.
  4. Returns and Exchanges: We take pride in delivering quality merchandise. In the event you receive a defective or damaged item, please contact our customer service within 7 days of receiving your order. Unfortunately, we do not offer returns or exchanges for reasons other than defects.

Ticket Purchases:

When purchasing tickets for the Southern Smoke N Sip Festival, please be aware of the following terms:

  1. Event Details: Your ticket grants admission to the specified event on the indicated date. Please note that ticket prices are subject to change at the discretion of the festival organizers.
  2. Refund Policy: All ticket sales are final. However, we understand that unforeseen circumstances may arise. Therefore, refund requests must be submitted in writing via email to [refund@ssnsfestival.com] no more than 7 days after the purchase date or 24 hours before the event, whichever comes first.
  3. Event Changes: Southern Smoke N Sip Festival organizers reserve the right to modify event details, including performers and schedules, without prior notice. In the unlikely event of a cancellation, reasonable efforts will be made to notify ticket holders and provide alternative solutions.
  4. Age Restrictions: Some events within the festival may have age restrictions. It is the responsibility of the ticket holder to ensure they meet these requirements before purchasing tickets.
  5. Vendor Licenses and Permits: Vendors participating in the sale of food and drinks at the festival must obtain all necessary licenses and permits. Failure to comply may result in legal consequences, and the festival organizers will not be held responsible.

Information/Data Provided by Customer:

When you share information with us, we prioritize your privacy and security. The terms related to the data you provide are outlined below:

  1. Privacy Policy: Our privacy policy details how we collect, use, and protect your data. By using our website, you consent to our privacy policy. To learn more, please refer to our Privacy Policy page.
  2. Accuracy of Information: Customers are responsible for providing accurate and complete information during the purchasing process. Southern Smoke N Sip Festival is not responsible for any errors or inaccuracies resulting from customer-provided information.
  3. Data Security: While we employ reasonable measures to secure the data you provide, we cannot guarantee the security of information transmitted over the internet. By submitting your information, you acknowledge this inherent risk.

These terms and conditions represent a binding agreement between you and Southern Smoke N Sip Festival. If you do not agree with any part of these terms, we kindly ask that you refrain from using our website or making any purchases. Your use of this website signifies your acceptance of these terms and conditions.

1st Annual
Southern Smoke N Sip|Terms And Conditions

Welcome to the Southern Smoke N Sip Festival & Cookoff Competition, where culinary mastery, mixology magic, and automotive elegance converge in a spectacular celebration!